Lincoln, Neb. -- Verizon Wireless, the wireless leader in customer loyalty and operator of the nation’s most reliable wireless network, announced today it will open its newest customer service center—a $33 million facility in Lincoln, Nebraska—in late 2007.
The company plans to break ground for new construction of the 112,800 square-foot state-of-the-art facility in the University of Nebraska Technology Park at 4600 Innovation Drive in Lincoln later this month. Hiring for the approximately 800 customer service jobs will begin early in 2007.
This is outstanding news for Lincoln and the state of Nebraska, said Gov. Dave Heineman. Today's announcement is proof that a strong business climate,good schools, a solid community and a highly skilled workforce make a difference for growing businesses like Verizon Wireless when they're looking to expand.
Nancy B. Clark, president—Great Plains Region, Verizon Wireless, said, “This new facility is an important component of our commitment to provide the best customer service in the industry. Lincoln and the state of Nebraska have succeeded in creating an inviting business climate. We know that Lincoln is a great place to live and work and we look forward to continuing to grow our business with the people of Nebraska.
The Lincoln call center is the company’s first in the five-state Great Plains Region (which includes Minnesota, North Dakota, South Dakota, Nebraska and Iowa). In addition to its investment for the new call center, Verizon Wireless continues to invest in its network and retail operations in Nebraska. A long-time provider of wireless service in the Omaha area, the company expanded its network and retail operations to Lincoln in January 2006. It also launched its high-speed data network in the Omaha area on October 2. Through third quarter of 2006, the company has invested $28.9 million in network improvements in the state. In Lincoln, Verizon Wireless is increasing the number of cell sites serving the community by 70 percent by year-end.
We have a strong commitment to, and a great relationship with, the state of Nebraska, and we will continue to invest in all of our operations so that our customers have the best customer experience,said Clark.